TP Customer Service Representative reviews

4.1

83% would recommend to a friend

(12,270 total reviews)

Jorge Amar

95% approve of CEO

77% positive business outlook

Customer Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,270 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

12K reviews
2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Salary is high depends on project - Colleagues are so helpful and very nice

Cons

- HR is so underperforming and almost non existence - Every month there is always problem with either the salary or the replacement leaves - Employee engagement activities have so downgraded these last 2 years, it's always Indian food and lately there are so many weird activities like karaoke which is only enjoyed by a small percentage of the employees

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I care to elaborate on at this time

Cons

Disorganized, low pay, shoddy training

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TP Response
5d
Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.
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Glassdoor has 99,835 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.