TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,356 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,356 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

17K reviews
5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

We have a fantastic team of supervisors that have our back when needed. We have a great team of agents.

Cons

Some days calls can be back to back with no time to breathe

avatar
TP Response
21h
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
1.0
Jun 24, 2026

not it

Recommend
CEO approval
Business Outlook

Pros

nothing at all but medical aid at least

Cons

pay low, overworked, unnecessary rules and terrible mangers

Viewing 7 - 9 of 17,356 Reviews

Glassdoor has 100,579 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.