Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,089 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,089 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13828) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1402) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1790 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1768 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1452 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1243 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3764 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2435 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1523 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and understanding skills" ((in 286 reviews))

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TP

TP Client Associate reviews

4.2

85% would recommend to a friend

(17,089 total reviews)

Jorge Amar

95% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,089 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

2.0

Mar 15, 2014

Horrible and Stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules, Good Salary for young people

Cons

Stressful scenarios with the customers

2.0

Mar 10, 2014

Stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A lot of overtime available

Cons

Schedule would change overnight (supposed to have "24 hour" notice) and come in the next day to see you're too early or too late.

1.0

Mar 8, 2014

Don't care about Customers Or Employees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get Minium Wage paid into your Bank A/C

Cons

You are treated with disrespect on a daily Basis by TL's whom get paid for listening to calls and criticising people all day. These people refuse to do customer call-backs especially in Vodafone Campaign and take extended unauthorised breaks but do very little work. Customer's become more irate with us and distrusting as we're promised numerous call-backs in past which never happen. God forbid you tell the customer the truth about this as this will result in an immediate HR Meeting.

TP Response

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Viewing 17026 - 17028 of 17,089 Reviews

Jobs at TP

Employee Engagement Coordinator

Human Resource Business Partner

Workforce Management Forecasting Analyst

Human Resource Business Partner

Command Center Analyst, Workforce Management RTA

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TP Client Associate reviews

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Horrible and Stressful

Stressful

Don't care about Customers Or Employees

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