Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,129 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,129 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13850) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1406) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (704) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1983 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1496 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3767 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2485 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1501 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews))

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TP

TP Client Associate reviews

4.2

85% would recommend to a friend

(17,129 total reviews)

Jorge Amar

95% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,129 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

5.0

Dec 18, 2014

teleperformance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great company, great, great, great

Cons

no real advancement, no, no, no, no

TP Response

We appreciate your feedback and we aim to provide our employees a job wherein they get to grow, enjoy and feel fulfilled. All the best!

2.0

Dec 17, 2014

Appreciated the majority of my co-workers, but disorganization from the top down led to the downfall of my location.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-co-workers easy to get along with -variety of shifts available -lots of overtime available -good trainers -fairly close knit atmosphere -free snacks and drinks

Cons

-widespread disorganization -lack of communication between client and management -lack of communication between management and agents -poor training curriculum -inconsistency in policy and work related information on a day to day basis -rapid change regarding work responsibilities, schedules, etc. -failure to pay many employees adequately and on time -imbalance in expectations and responsibilities between agents

TP Response

We are sorry to hear that you felt that way. We are committed to providing an organized and professional work environment wherein employees are doing their job well while having fun. Hoping you can also share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to investigate on the matter. Thank you.

5.0

Dec 10, 2014

Great Place to Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible Work Schedules Friendly Supervisors Good Pay

Cons

Personal Growth No casual outfits accepted

Viewing 17014 - 17016 of 17,129 Reviews

Jobs at TP

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Banking Customer Service Representative - Onsite

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Remote --- Customer Service Representative

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Customer Service and Sales Representatives - Day & Evening shifts - Work from Home

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Remote --- Automotive Customer Service Representative

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TP Client Associate reviews

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Reviews by job title

teleperformance

Appreciated the majority of my co-workers, but disorganization from the top down led to the downfall of my location.

Great Place to Work

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