Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,130 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,130 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13851) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

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TP

TP Client Associate reviews

4.2

85% would recommend to a friend

(17,130 total reviews)

Jorge Amar

95% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,130 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

3.0

Apr 22, 2015

Good pay, many regulations

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay Benefits Set schedule 40hours Introvert job Discounts Sitting on the job the whole time Candy Many locations Easy to get hired Easy process to call out

Cons

Long hour shift Not enough breaks Draining job Annoying rules to follow Stressful Only 2 good departments to work for Work like a robot

5.0

Apr 19, 2015

Good choice choosing this Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good environment . You can manage your stress . There are relaxing recreational activities on the company ,with billiards ,gaming area ,swimming pool & a large screened TV on the lounge with soft like cotton pillows ,you can even fall asleep while watching movies . Unlike my previous company ,you can't even relaxed at all .

Cons

Security is too tight . Can't even bring money paper bills inside production ,they'll remove the label of your bottled water and everything where you can write anything . But I understand that becaude they're just doing that so we can't write or copy any customer's information to avoid fraud . The thing is wheb guards remove the label of our bottled water then we could mistaken our bottled water with someone else because there's no any signs if it's mine ,it' hers ,something like that . But it's fine somehow .

5.0

Apr 14, 2015

Customer Service Rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere, good managment, lots of hours with overtime available.

Cons

People with 'accommodations' get all the good day time shifts, the rest are stuck on late night and weekends.

Viewing 16987 - 16989 of 17,130 Reviews

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TP Client Associate reviews

Ratings by category

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Good pay, many regulations

Good choice choosing this Company

Customer Service Rep

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