Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,131 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,131 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

TP Client Associate reviews

4.2

85% would recommend to a friend

(17,131 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,131 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,131 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

17K reviews

4.0

Aug 9, 2015

Good Place To Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Supervisor responsible and cared Pay was always on time and without discrepancies Enviroment wasnt full of pressure

Cons

Promotions were mostly lateral QA to TL, etc

TP Response

7y

We thank you for sharing your review. We see to it that we provide employees a fun and great working environment and we are sorry that we failed your expectations. Wishing you all the best in your future endeavors.

5.0

Aug 6, 2015

Proactive churn management agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It is a steady paying job with great transportation and health and dental benefits like car insurance and a discount for public transportation the longer you stay and go with the flow of the constant changing rules the more you will be considered for a promotion with little to no effort. If you love customer service you will love this place.

Cons

If you are trying to move up fast it wont happen unless you are a suck up to the higher ups. Good work and lots of appreciation from your superiors and the client is not a good unless you are happy with staying at an entry level position.

TP Response

9y

Thank you very much for taking time to write that review. Our goal is to provide our employees a postive environment while being given great benefits and opportunities for career advancement. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!

1.0

Jul 31, 2015

doesn't matter what the company name or who bought it crap company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

long hours no credit for good job done low pay no raises can't take your paid time off so you lose it management demands that you work overtime but not them and won't and can't help out on floor when needed old out of date systems and computers and telephones

Cons

lousey management will not accommodate disabled veterans hr personal don't care about anybody but themselves noisy workplace stressful workplace and will try to fire you with no reason

TP Response

7y

Thank you for bringing this to our attention. Your feedback is very important to us as this will help us become a better company. We would like to have you share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to raise it to HR.

Viewing 16954 - 16956 of 17,131 Reviews

Jobs at TP

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TP Client Associate reviews

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Good Place To Work

Proactive churn management agent

doesn't matter what the company name or who bought it crap company

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