TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(928 total reviews)

Jorge Amar

100% approve of CEO

84% positive business outlook

Associate Customer Service employees have rated TP with 4.3 out of 5 stars, based on 928 company reviews on Glassdoor. This indicates that most Associate Customer Service professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Associate Customer Service professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

928 reviews
1.0
May 12, 2020
Recommend
CEO approval
Business Outlook

Pros

pARKING fACILITY IN pRINCE info Park is gud

Cons

No employee portal No Individual HR counselling No Fun at work Brutal minded people including Manager and Client Totally worthless

avatar
TP Response
3y
We are sorry to hear about your experience. We take feedback from our employees seriously and strive to create a positive work environment for everyone. We would like to discuss this further with you, so please reach out to us if you would like to talk more about it. . You can get in touch with us via our http://bit.ly/TPHR-newform .
5.0
May 9, 2020
Recommend
CEO approval
Business Outlook

Pros

I have been working with Teleprformance since more than one and half years and it has been a great experience here

Cons

Nothing like that till now

avatar
TP Response
3y
We know that being a customer service associate is hard work, and we would like to thank you for giving it your best. Please rest assured that we are always working to provide our employees rewarding work experiences. All the best!
1.0
Apr 1, 2020
Recommend
CEO approval
Business Outlook

Pros

There was no best reason to share till now.

Cons

Proper Salary was not processed timely. HR didn't know provident fund amount was 12% of basic. They told it was calculated upon gross salary. After hiring the employee for one process they forcefully move the employee to the other process with more working hour and less incentive. Any time they call you and change your shift time which already I was faced. They are giving more salary to a fresher then an experienced person. You are eligible to take leaves after 3months of joining but after 3months they are going to change your process and told that right now you are in training so you are not eligible for incentive and leaves as well.

avatar
TP Response
3y
We are truly sorry for the negative experience you have had and we take your concerns very seriously. We recognize the importance of creating an inclusive workplace for all employees and are committed to doing so. We have implemented a number of measures to ensure that everyone feels comfortable and respected in our workplace. If you have any further questions or suggestions, please do not hesitate to reach out. Thank you for bringing this to our attention.
Viewing 901 - 903 of 928 Reviews

Glassdoor has 100,767 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.