Question 1

Is TP a good company to work for as a Customer Service Associate?

Accepted Answer

Customer Service Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 921 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP.

Question 2

Does TP pay Customer Service Associate employees well?

Accepted Answer

Customer Service Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 921 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries and benefits at TP.

Question 3

How happy are Customer Service Associate professionals working at TP?

Accepted Answer

80% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.0 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.2 rating for culture and values and 4.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13827), Customer Service Representative (CSR) (5125), Customer Service Agent (2573), Analyst (1525), Customer Service (1468), Expert em Interação (1401), Content Moderator (1235), Supervisor (1105), Call Center Agent (1067), Customer Service Associate (929), Agent (894), Team Leader (812), Executive (777), Operations Customer Expert 1 (692), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1780 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1488 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1242 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3792 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2456 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 358 reviews)); "Poor communication and lack of support" ((in 285 reviews))

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Good starting point for a BPO career, but consider moving on

Good starting salary but lacking incentives and perks

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