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      TP

      Engaged Employer

      TP Operations Agent reviews

      4.0

      98% would recommend to a friend

      (11 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      98% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Senior management

      4.1

      Career opportunities

      4.0

      Culture & values

      4.0

      Work/Life balance

      4.0

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      1.0
      Jan 10, 2017

      Bunch of idiots

      Operations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Look, you got great money and lots of room to advance. I will give them that, and hell, some of the people are cool

      Cons

      How about not hiring a moronic HR rep who tells people to fill out for LOA while they have the flu, KNOWING THEYRE NOT ELIGIBLE FOR IT, tell them it's protected by FMLA, and then fire them and leave their kids to go hungry once they come back!

      avatar
      TP Response
      9y
      We appreciate your candidness and thank you for bringing this to our attention. We are committed to addressing existing issues and follow proper procedures for investigations. Rest assured, this will be dealt with and proper actions will be taken.
      3.0
      Jan 21, 2016

      Operations Agent

      Operations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Payment is fair/good for the simple and monotonous work that it is done. You can choose to work full or part time.

      Cons

      Monotonous activities (answer phone calls) and little to no rest during the workday. Even though I worked on the billing department, they still ask you to sale the costumer's products.

      avatar
      TP Response
      10y
      Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
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