Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 18 reviews)); "The team is great and we all get along" ((in 6 reviews)); "Friendly people in IT department." ((in 6 reviews)); "International working environment" ((in 4 reviews)); "Because you are all in the same bad environment, you create a particular bond with your colleagues." ((in 3 reviews))

What are the cons of working at TLScontact according to real employee reviews?

"Starting salary is low and some of the staff are not friendly" ((in 16 reviews)); "No Bonus" ((in 6 reviews)); "Some managers seem completely clueless on how to manage people" ((in 5 reviews)); "No negative point of View except no career path for me" ((in 5 reviews)); "Extended working hours,poor management.The manager knew less than the average of all agents put together and supervisor and team leader does most of the job.He had no strategy or whatsoever and no leadership skills.Always hiding behind the telephone when mgmt actions or strategy was needed and delegating his job to others." ((in 5 reviews))

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TLScontact

Part of TP

TLScontact reviews

2.9

33% would recommend to a friend

(195 total reviews)

Simon YOXON-GRANT

38% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

1.0

Nov 8, 2016

Very bad experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It went cooooooooool very cooooooooooool :) but the Project manager and the Senior manager were so inquisitive about the work conditions in my previous company

Cons

hardwork overtime.....its really a very bad experience

4.0

Nov 3, 2016

Working for TLScontact

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Young, highly-skilled, professional workforce. I´ve had a lot to learn and I´ve found managers and peers alike very friendly and willing to share their experience and best practice. Very strong focus on security - which is to be expected.

Cons

The rate of change can be a bit overwhelming at times.

4.0

Nov 1, 2016

TLScontact is one of the most challenging and dynamic places to work

Middle manager in the company

Recommend

CEO approval

Business Outlook

Pros

- International working environment - Dynamic and challenging jobs - A lot of opportunities for personal and professional development - Possibilities for traveling abroad and international career - A lot of activities for motivating employees (fruit days, gym membership, team building activities, birthday cards etc)

Cons

- TLScontact is fast growing company which means that there are a lot of challenges ahead for the company and employees on certain positions. Some people may see this as a negative side, but from the other side someone can see this as a challenge and opportunity - Distance management

Viewing 178 - 180 of 195 Reviews

Jobs at TLScontact

Visa Documentation Agent

Visa Documentation Agent