Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 16 reviews)); "The team is great and we all get along" ((in 8 reviews)); "Good working environment" ((in 5 reviews)); "Nice work environment." ((in 4 reviews)); "Because you are all in the same bad environment, you create a particular bond with your colleagues." ((in 3 reviews))

What are the cons of working at TLScontact according to real employee reviews?

"Starting salary is low and some of the staff are not friendly" ((in 15 reviews)); "No Bonus" ((in 6 reviews)); "Some managers seem completely clueless on how to manage people" ((in 5 reviews)); "No negative point of View except no career path for me" ((in 5 reviews)); "They favored Portuguese speakers as the supervisor is Brazilian if you speak the language they will look after you if you don’t speak proper English they put you at the back to do some passport management job so you don’t need to do much talking" ((in 4 reviews))

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TLScontact

Part of TP

TLScontact reviews

2.9

33% would recommend to a friend

(195 total reviews)

Simon YOXON-GRANT

38% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

3.0

Apr 14, 2022

Manager

Recommend

CEO approval

Business Outlook

Pros

The business nature of the company, a large multinational with different cultures.

Cons

too much stress, fragile sector.

3.0

Mar 16, 2022

I have been working at TLScontact Indonesia full-time more than 3 years.

Operations agent

Recommend

CEO approval

Business Outlook

Pros

1. Great co-workers. 2. Positive attitude. 3. Company growth and advancement.

Cons

1. Career was not advancing. Top management was not very supportive and made employee stucked in the same level for years. 2. Received no back up from management when handling hard complaints. 3. Boss was too moody and difficult in making communication with employee. 4. The teamwork was great, it made good environment and comfort zone for other employee. Unfortunately the top management made this as an opportunity to make you stucked in the same position for years.

4.0

Mar 16, 2022

Review

Manager

Recommend

CEO approval

Business Outlook

Pros

- opportunities to learn - opportunities to grow - benefits

Cons

- benefits could be tailored to the location

Viewing 130 - 132 of 195 Reviews

Jobs at TLScontact

Visa Documentation Agent

Visa Documentation Agent