TD reviews

Favoritism - If you are not management favorites, forget to excel professionally in Calgary office. Management like employees who says Yes to Yes and No to No. You cannot put your opinion and if you do - you can never get head financially as well as professionally. Worst Management in the Calgary office - Fake managers, fake promises, fake smiles and no care attitude towards their employees - No Matter how good you are at your position. Untalented favorite employees promoted as team leaders who have less than half of your work experience - but they are Manager's favorites - There you go - your pathway to success in TD Insurance Calgary office. Micromanaged to the max as if you are immature and unprofessional employee despite of years of achievements as an Insurance Advisor. Side by side calls listening is the worst you can experience. They want complete customer satisfaction by asking or pleasing them with irrelevant questions and on top of it will be after you to excel in achieving higher calls per hours - Welcome to Modern Slavery here. Talk about Recognition for your Hard work and excelling (So here is the clear picture, they will give you cheap candies and chocolates and during Christmas - expect to be honored with Dollar Store hats and caps - i am not being funny, but this is the reality. Also expect to be told to help yourself to eat left overs in the coffee room after the management have tasted the fresh produce food. Never ever work in Calgary office - you are still welcome to all above listed points on your own if you are still looking forward to be a part of their insurance team.

All of these responsibilities do no not come without stress. Dealing with difficult mortgage processors when you're just trying to get a loan closed, having to fix errors made by other stores, managing a fee refund budget while trying to do what is right for the customer, it's a lot. After a certain point, you are not paid fairly AT ALL. I've been with the company for almost 3 years. I started as a teller and quickly moved up to a Senior CSR. Not to gloat, but I'm possibly one of the most competent employees in the entire region. When it comes to TD Bank, I know everything there is to know. I go far beyond my job responsibilities and have been entrusted with tasks that I've never heard of any other SCSR performing. If you are a competent employee, expect this to be the case as well. Management can get very stressed and sometimes they will lean on their more able bodied employees to pick up some of the slack. This isn't necessarily a bad thing, but considering how little you get paid (14.56 and hour for me), it gets frustrating. Your store will always be short staffed. Somehow, senior management does not see the need for fully staffing stores. If you are on the platform, expect to have a teller box out every single day. Sometimes, you won't even be able to walk away from the teller line. If you cannot sell loans, don't expect to make your sales goal. They put a lot of emphasis on "WOWing the customer" but eventually, you just get drained. Running back and forth between platform and teller is tiring. The technology is never working. There is always something wrong. I'm not entire sure the reason for this, but it's true. if a customer were to come to my location right now, they could not get a mortgage because our internal mortgage database has been down for 2 weeks. That is absurd. How are we building the better the bank when we can't even provide a service like a mortgage sale (or foreign currency exchange, for that matter). Lastly, expect the new employees, who you are training, to be making a considerable amount more than you. My newest employee at my store is making 5 dollars more an hour than me. Year end raises are nothing short of insulting. To put it bluntly, you are more valuable when you leave. Another bank will hire you in a better position for a lot more money. As I said, this is a great job for someone in college looking to get their foot in door in business or finance. However, you will hit a roadblock, and you will be stuck. I was supposed to receive a promotion to a store supervisor after my store sup was promoted but they decided to "get rid of the position." Thanks a lot. There are a lot better opportunities than TD. It's a good starting point, and it may even be worth it to come back in the future, but if you're coming back, come back above a regional manager, because they have no idea how to run a business.