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      TD

      Engaged Employer

      TD reviews

      3.8

      68% would recommend to a friend

      (22,237 total reviews)
      avatar

      Raymond Chun

      73% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      TD has an employee rating of 3.8 out of 5 stars, based on 22,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TD employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      22K reviews
      1.0
      Sep 13, 2012

      hmmm....Last choice: between unemployment and TD

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee appreciation week from upper management is very generous Yearly bbq Raffles and little encouragements to employees (activities and promotion of healthy work life balance) Very generous Christmas party

      Cons

      The call center is really bad - management doesnt recognize hard work or interest in performance Lots of favoritism, gossip and politics The executive side seems not so bad tho, but the call center is awfully organized, no one is on the same page Awful training, poor coaching, no encouragement, no one is on the same page as far as policies and procedures, no advancement, poor pay, worst raises, broken morale, management poorly capable - quit as soon as finished college

      3.0
      Sep 11, 2012

      An good place to be if you're looking to work from the ground up.

      Former customer service representative & commercial sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn some very valuable customer service skills that you can apply to many facets of other organizations & occupations. The training sessions you go to are paid and you are reimbursed for your traveling mileage. There's a ton of opportunities to do volunteer work and a lot of opportunities to move up as well, it just depends how hard you work towards it. Try to move into the commercial side if you can, things are less stressful. This is an OK position to begin if you're looking for something heavily into customer service, sales & finance.

      Cons

      There's goals you must meet- they have something called Sales Revenue (SR) and they expect you to make it. Every time of account has a specific amount of SR attached to it, by doing it this way, TD Bank can urged to try to "push" products that they find profitable. If you don't like to engage people, this is probably the worst job on earth for you because every moment of everyday there's going to be someone walking through the bank doors. They may be really happy or they may be mad as hell but either way you have to talk to them and help them with their banking issues. For positions such as CSRs & Tellers, the salary is hourly and its OK at best unless you have had previous experiences in the banking field - you're looking at 22-24K to start, yes, even with a college degree.

      Viewing 21655 - 21657 of 22,237 Reviews
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      Glassdoor has 24,716 TD reviews submitted anonymously by TD employees. Read employee reviews and ratings on Glassdoor to decide if TD is right for you.