TD reviews

3.8

69% would recommend to a friend

(22,190 total reviews)
avatar

Raymond Chun

71% approve of CEO

62% positive business outlook

TD has an employee rating of 3.8 out of 5 stars, based on 22,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TD employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Nov 23, 2013
Recommend
CEO approval
Business Outlook

Pros

PTO. Lots of PTO. Co-workers are generally friendly and helpful when not wrapped up in red tape.

Cons

If you're not in senior management, you're getting paid below market value. Annual raises are capped at 3%, HR will not negotiate with internal candidates at all. They think that the PTO makes up for this. Technology systems are frequently slow or even down. Rightsizing is killing the company. Branches and departments are chronically understaffed and undertrained, yet there is more internal red tape, administrative work, and reporting than there ever was. Hey senior management, you want to make our jobs tough? Create a bunch of money-grabbing policies (see: ATM fees, increasingly predatory loan policies, etc.) that make customers hate the bank, then let the staff deal with the fallout. Oh, never mind, you already went ahead and did that. Will there ever be a time that this company goes through a software conversion/integration that a) is completed on time and b) within budget and c) does not result in systems being down for days? Not likely. Senior management is patronizing. You'll hear about your 2% raise one week, the next week they'll release a statement saying they just had their most profitable quarter/year ever. And thanks for all you do. Don't spend it all in one place, proletariat. The big change since the Commerce acquisition has been the approach to getting things done. At Commerce, we met, we developed a plan, we executed the plan, stuff got done. Customers were happy, sales were made, everyone made money. Since the acquisition, we meet, we develop a plan, we have a weekly conference call to update everyone, then we break that call up into subgroups that have their own calls 1x-2x a week, then we change the plan because something wasn't considered by management in the original plan, then we have more weekly calls about the changes, which are broken up into more subgroups......

2.0
Aug 30, 2013

insurance agent

Recommend
CEO approval
Business Outlook

Pros

great salary and banking benefits. My supervisor was patient with me.

Cons

The other managers would very often pass by me without saying hello. Horrible system being used to evaluate agents interactions with customers. For example, if a customer likes your service but hates the price then you as an agent would get penalize for it (lower bonus etc..). Managers would never back you up if you have a problem with a customer. The work is extremely boring with almost 0 chance of advancement. Stupid contests after another. I just left and not looking back. Good riddance! but still a good experience for your cv.

3.0
Aug 28, 2013
Recommend
CEO approval
Business Outlook

Pros

They have great policies in place to care about their employees' wellbeing. They offer great customer service. They want to maintain their market position, so are committed to excellence.

Cons

They avoid any kind of criticism or conflict like the plague, making it very difficult for people to be real. They are huge and bureaucratic: forget about agility or fast adaptation. Everything takes forever. When a persistent interpersonal conflict with a team member grew unbearable, it was called "unprofessional" to propose a transparent conversation to resolve the difficulty.

Viewing 70 - 72 of 22,190 Reviews

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