In the beginning it was good, people were so warm & sweet. It suddenly turned into a nightmare when I had to deal with personal issues. I have been told several times that " I have to keep personal out of business ". Impossible to find trade for a shift. In the first year, impossible to have a stable shift they change your schedule daily (part timers)! Full timers is weekly unless you have a preferred shift which is impossible to get. Unless you want those 2pm to 10 or 4to midnight. It's a nightmare. You can't have a life. Most of my coworkers quit within the first 6 months. I didn't get it at first ( young & naive) recently 3 coworkers left within the same month! I'll be the 4th one for sure. They put a lot of pressure on sales although impossible to meet because most already have their stupid Aeroplan cards and others are trying to get out of debt. It's not management it's micro-management. Calls are back to back and you are judged on your efficiency which means stick in front of your computer. The WORST job ever. Everyone goes on disability once or twice a year. They almost want you to trick the customers into taking their stupid card. " wouldn't you like to travel free?" Ha!
