Does T-Mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, T-Mobile employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at T-Mobile. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at T-Mobile?

62% of T-Mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated T-Mobile 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3041) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (700) , Retail Store Manager (669) , Retail Associate Manager (545) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3470 reviews)); "Pay is good and bonuses used to be better but are still good extra income if you meet metrics." ((in 2169 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 937 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 782 reviews)); "Making commission was good but not consistent" ((in 683 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 932 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 523 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 392 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 330 reviews)); "Bad upper management not considerate" ((in 293 reviews))

What are employees saying about T-Mobile layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about T-Mobile layoffs and their outlook for job security at T-Mobile in 2026.

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T-Mobile

T-Mobile reviews

3.6

62% would recommend to a friend

(23,157 total reviews)

Srini Gopalan

50% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.5

Culture & values

3.4

Work/Life balance

3.3

Career opportunities

3.0

Senior management

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23K reviews

5.0

Feb 27, 2026

Best Company I’ve Ever Worked For

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

They only promote from within, care about your work/life balance, offer amazing benefits and incentives.

Cons

Constant trainings and long emails to keep up with with new promotions constantly changing and running simultaneously

2.0

Feb 27, 2026

Everything That Glitters isn't Gold

Rentention specialist

Recommend

CEO approval

Business Outlook

Pros

pay (for now) people (they are in the same boat with you)

Cons

Rules and policy constantly changes (this isnt new but its getting worse) They will say one thing, reassure you, then don't follow through ( get it in writing no matter the promise) Unethically changes to meet metrics Favortism Promote to fire ( there is a contant situation in from what i know just charleston) but they will promote you then 2 months later "restructure" rename the role, for the people who were kicked out of the role were fired or made to reapply.

3.0

Feb 27, 2026

Good benefits, but leadership is new.

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good benefits and perks. Potential to make good money.

Cons

Stressful. Some managers are micro-managers. Changes from the top level seem to be implemented without good thought or direction on what actually impacts the business. This directly affects your commissions.

Viewing 262 - 264 of 23,157 Reviews

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Jobs at T-Mobile

Mobile Associate Retail Sales

Mobile Associate, Retail Sales

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Best Company I’ve Ever Worked For

Everything That Glitters isn't Gold

Good benefits, but leadership is new.

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