T-Mobile reviews

3.6

62% would recommend to a friend

(23,156 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

WLB lunch Benefits Phone discounts Tech

Cons

Politics Team future roadmap not very clear AI USAGE

2.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, pay and benefits are really good.

Cons

Managers are not supportive. You will be given alot of work regardless if you know how to do it or not. The expecation is to figure it out, with little support. You are held accountable if you email a client, but they do not contact you and the issue is now a problem. Your fault. You should have kept reaching out a few times. You are not set up to succeed. They do not live up to the values in many ways and certain departments will be allowed to walk all over you. You need to be careful which department you are in. They have had some layoffs since I left.....

1.0
Mar 7, 2026

Bad companny to work for

Recommend
CEO approval
Business Outlook

Pros

Discount for services, benefits , health

Cons

A lot pressure to meet metrics every month change pay plan, stressful enviroment, cust sat survy requires 9.4 to 10 requires 6 good reviews to get a positive grade when companny has employe review for 3.4 over 5

Viewing 244 - 246 of 23,156 Reviews

Glassdoor has 24,533 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.