T-Mobile reviews

3.6

62% would recommend to a friend

(23,138 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Jul 1, 2008
Recommend
CEO approval
Business Outlook

Pros

T-Mobile is full of smart and motivated people with lots of experience from other large and well-respected companies. This means a chance to learn best practices from some of the best folks in your field. The T-Mobile brand differentiation continues to attract top talent. The company makes a strong effort at Best Place to Work by having lots of fun employee events -- some planned, and some fairly spontaneous. Employees are strongly encouraged to recognize and celebrate each other. There is a pretty good focus on career development and internal promotions. Depending on your team the career path may be good or may still be fairly lacking.

Cons

I've heard a number of people say they were considered "rockstars" at other companies but find it harder to stand out at T-Mobile due to the level of talent. Hard work and smarts are sometimes not recognized as much as they could be because they're expected. Some teams are getting pretty overworked but this seems to really vary by organization. Flexible schedule here seems to mean you arrive at 8:30 plus or minus 5 minutes (8:20 = park where you like. 8:40 = difficult to park). Of course at some places that time would be 7:00 so no complaints there. Leaving time varies more by workload.

5.0
Jun 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits (IE medical, dental, etc.) are really good, but what really impressed me was their 401k plan which really benefits the employee by matching dollar to dollar up to the first 5% of each paycheck deduction (I believe). Also, the discounts on phones and service we get through T-Mobile is unmatchable. Basically, the benefits and perks of working for this company are the best I've ever seen. Aside from that, there has been good communication amongst management and the employees. Everyone is provided with an E-mail account so that whenever there's an important update, or any need from anybody, any given problem is addressed quickly. Lastly, the employees are a lot of fun to work with. Not only are they easy to get along with, but when I started, and needed help, they were always there to guide me and address my concern at the drop of a dime.

Cons

When I got hired on, the manager wanted me to have 100% open availability for them, but quite honestly, when you're only going to get 25 hours a week, and you're part time, how can your demand such a thing of your employees? Also, the hiring process that I had to go through was ridiculous. While I can understand that they need to make sure I'm the right guy for the job, is it really necessary to make me drive 45 minutes to a store in another state for a second interview? From the point I got my first interview request, to the point I worked my first day, I believe it was about 45 days.

Viewing 23095 - 23097 of 23,138 Reviews

Glassdoor has 24,513 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.