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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,138 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      5.0
      May 21, 2010

      Loved it

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management treats you like equals, the company trains you more fully than any company I've ever worked for and you get paid for it, it's a fun place to work, and I learned a lot. I love this industry. The money-making potential was amazing.

      Cons

      I really didn't have any problems at T-mobile. Customers complain about their bill, so I fixed their plans. They didn't like their phones, so we found phones that worked for them. It really was just a fun job, and I made a lot of money there.

      4.0
      Feb 15, 2010

      Overall T-Mobile is a fabulous place to work!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you work hard you are rewarded well. Management is always there to give you what you need to excel. The benefits are incredible. The working environment is team based with individual goals and expectations. I love being highly challenged so it is the perfect job for me. I am looking forward to many years with T-Mobile!

      Cons

      Not as flexible as it could be with time off. Being a Mom and working full-time is hard enough. I feel guilty when I have to call out when one of my children have an illness. There are things that T-Mobile could improve on for their customers regarding their rate plans. On the other hand I love the fact that T-Mobile thinks outside the box and tries different things. Some ideas are fabulous and make them a strong service company and others no so much. Trial and error is what it is all about. The pros out weigh the cons 3:1 :)

      4.0
      Aug 27, 2009

      Great Company- A Few Management Mistakes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture- promotes from within- good training- management from Bellevue is amazing

      Cons

      Bad local regional manager- took years before mgmt above listened to the field and realized what was happening in the market

      Viewing 23083 - 23085 of 23,138 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,513 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.