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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,140 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      2.0
      Jan 23, 2009

      Easy to get "caught up" in the hype.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice benefits package, phone plan. Nice to have all the friends to work with.

      Cons

      senior leadership keeps secrets that are totally unnecessary from front line employees. Too much of the job is based on subjective opinion, not hard facts.

      4.0
      Jan 23, 2009

      Happy, But Could Be Better

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a good place to be. The company does understand that what we do is not easy, and compensation and incentives are great too, not too mention benefits.

      Cons

      They say they understand how frustrating your job can be, but at the same time they are constantly changing quotas, requirements that are sometimes unobtainable, and although you hate to say it sometimes it does get to a point your just ready to throw in the towel.

      2.0
      Jan 18, 2009

      Every Where Else But T-mobile In NY

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not bad pay, good benfits

      Cons

      Horrible, Inexpirenced upper managment. No Rises effective 2009. T-Mobile in NY has fallen apart in the last year. T-mobile has grown dramitaclly and has hired on a ton of inexpirenced market managers who have no idea what they are doing. This company use to be about right fitting the customer, now its about making sure the customers walks out with things they dont need just to hit quota. Due to this we lost our JD Power award in 2008.

      Viewing 23050 - 23052 of 23,140 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,516 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.