T-Mobile reviews

3.6

62% would recommend to a friend

(23,156 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance Good company values Super helpful peers Direct management was excellent Lots of opportunity for upward mobility Great training offered for continued development

Cons

Compensation vs competition Lack of stability (4 reorg during my 3 years) Specific focus from leadership Leadership above Market Director's seemed a bit detached Tuesday-Saturday work week Performance is not weighted properly for territories You get asked about the iPhone 24/7!!

4.0
Aug 30, 2012

Used to be a great, family-like environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teams do not turf guard

Cons

Management fails to recognize the efforts of individuals

4.0
Aug 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits Comradery Room for advancement Community Events Promotional prizes, ie. free phone, game system raffle, cash prizes accumulated as points for successfully meeting metrics 24 hour Nurse line Great benefits Great 401k match

Cons

Changes made happen quickly and take time to correct if adversely effecting employees or customers Marketing of T-Mobile's products and services is lackluster, leaving less informed customers Customer changes aren't always directly communicated Uniformity amongst departments /or company locations can vary in regards to policy, knowledge, or best practices Management may or may not work with you depending on their style Drastic changes Company focus can switch 360 degrees from one year to the next, or month-to-month

Viewing 23032 - 23034 of 23,156 Reviews

Glassdoor has 24,533 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.