T-Mobile reviews

3.6

62% would recommend to a friend

(23,181 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Feb 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Employee discounts, and the company promotes from within. They also close an hour to two hours earlier then other retail stores. Small employee staff at each store so you dont feel like just a number while your at work. They periodically have sales contests where you can win awesome prizes like video game systems, vacations, phones etc.

Cons

No personal life, they never aprove your time off requests, you can never use your sick days. Compared to the other wireless providers we have the lowest compensation plan. They are always thinking of some horrible new technology that has too many stipulations the customer has to have to be able to sign up for it and then they demand we sell way too many of them or face written disciplinary actions.

5.0
Feb 23, 2009
Recommend
CEO approval
Business Outlook

Pros

T-Mobile is always continuously striving to be one of the best places to work in America. Various divisions work near each other and are located in the same building which helps to bridge collaboration and team work. T-Mobile offers to its employees a game room which has a digital TV, Wii game console, pool table and table tennis for taking breaks and relaxation. The company also allows for telecommuting and working remotely encouraging a work/life balance. And, throw in benefits which includes mobile service with the latest cell phones and on a 3G network, it's one of the few places to work in America which can't be beat.

Cons

Staffing may need to be increase to handle the ongoing projects and operations

4.0
Feb 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Tried to get into retail services , and t mobile offered me a great opportunity to start . AT the beginning it was hard , because i didnt have any experience on sales ; although the diverse plans and phones that tmobile offers make it easy to sales. After the first couple of months i felt like home with them . their customer services and support is excellent. The pay is good too, they start me with a base hourly plus commission however i heard they are try to change and give an increase on the commission of the sale . This could come in a great time where thing are getting tie every day . Overall i rate my experience through t mobile as a great one . best company that i worked with

Cons

facing complain from custumers but , at the end everything works out fine

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Glassdoor has 24,562 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.