T-Mobile reviews

3.6

62% would recommend to a friend

(23,184 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
May 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Tmobile offers a great benefits package as well as opportunity to make as much commission as you would like. There is a set hourly rate for sales representatives, however the more you sell the more can make every month in commission. The management team also works well with employees to help make sure you know how to make sells and most importantly help customers with whatever they might need. As part-time there is potential to make many sales and high commission checks, it depends on effort, and selling capability.

Cons

Sales are very competitive, this can some times result in negative energy among sales colleagues.

3.0
May 16, 2009
Recommend
CEO approval
Business Outlook

Pros

good benefits, good training and fun place to work

Cons

in this role the hours are horrible. if you want a m-f 8-5 job this isn't for you. Q4 During the holidays, weekends are mandatory, no time to spend with family and friends

3.0
May 8, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are in line with a company this size and field. The heavily discounted phones and service package are a pretty nice. Pretty good potential for personal/professional growth. After two years I seem to be hitting my stride and am beginning to have considerable influence. Seem to be weathering the 2008-2009 recession fairly well (so far at least)

Cons

Our cellular network sucks and the senior management seems to think that if they don't talk about it nobody will notice. Verizon and AT&T keep adding customers but we keep losing them. Middle management doesn't have a clue on how to provide decent feedback. I get quarterly "blue chips" that not only have no tasks assigned but don't even get a complete description. Yet my quarterly bonus and annual merit increase are assessed on these vague, subjective goals.

Viewing 22831 - 22833 of 23,184 Reviews

Glassdoor has 24,565 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.