Does T-Mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, T-Mobile employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at T-Mobile. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at T-Mobile?

62% of T-Mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated T-Mobile 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3040) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (699) , Retail Store Manager (669) , Retail Associate Manager (545) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3474 reviews)); "Pay is good and bonuses used to be better but are still good extra income if you meet metrics." ((in 2168 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 965 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 795 reviews)); "Flexible and ability to generate good commission" ((in 656 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 925 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 526 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 389 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 342 reviews)); "Many reorgs and layoffs over the past 2 years" ((in 229 reviews))

What are employees saying about T-Mobile layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about T-Mobile layoffs and their outlook for job security at T-Mobile in 2026.

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T-Mobile

T-Mobile reviews

3.6

62% would recommend to a friend

(23,155 total reviews)

Srini Gopalan

51% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.5

Culture & values

3.4

Work/Life balance

3.3

Career opportunities

3.0

Senior management

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23K reviews

2.0

Mar 18, 2026

Some good, some bad

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, compensation, decent work set up

Cons

Promotion non existent Your position is not safe, do not stay more than 2 years in and out. Too much org changes

1.0

Mar 18, 2026

Terrible company to work for

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers were all cool we had a great time with the customers

Cons

Work environment was the worst once a new manager came in the store went downhill fast

4.0

Mar 17, 2026

Good company for stepping stone

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are solid, phone plan discounts

Cons

Co workers can be difficult to manage

Viewing 226 - 228 of 23,155 Reviews

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Customer Service/Sales Representative

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T-Mobile

T-Mobile reviews

Ratings by category

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Some good, some bad

Terrible company to work for

Good company for stepping stone

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