Does T-Mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, T-Mobile employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at T-Mobile. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at T-Mobile?

62% of T-Mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated T-Mobile 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3047) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (755) , Customer Service Representative (700) , Retail Store Manager (671) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3448 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2165 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 952 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 786 reviews)); "Making commission was good but not consistent" ((in 676 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 937 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 527 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 390 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 343 reviews)); "No stability with frequent layoffs expected every year now." ((in 229 reviews))

What are employees saying about T-Mobile layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about T-Mobile layoffs and their outlook for job security at T-Mobile in 2026.

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T-Mobile

T-Mobile reviews

3.6

62% would recommend to a friend

(23,193 total reviews)

Srini Gopalan

50% approve of CEO

52% positive business outlook

Ratings by demographic groups

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T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews

1.0

Mar 20, 2011

Once a place to perform.. Now a place to leave..

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great benefits (Health, 401k, PTO) Good Commission Decent Bas pay Employee phone plan

Cons

Cut Hours Company makes threats that they will strip you of your benefits Store No support from management

4.0

Mar 20, 2011

Best Place to Peform, Work & Grow

Network technician

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, great benefits, great company perks & performance bonuses, terrific co-workers (feels like family), home away from home.

Cons

Company grew, some perks went by-by. More and more work gets piled on, but head count stays the same.

4.0

Mar 20, 2011

great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

strong values where a strong product is build and great employee base

Cons

high churn resulting in losing too many customers

Viewing 22705 - 22707 of 23,193 Reviews

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Jobs at T-Mobile

Mobile Associate, Retail Sales

Mobile Associate - Retail Sales

Mobile Associate, Store in Store - Retail Sales

Mobile Associate, Store-In-Store, Retail Sales

Mobile Associate - Retail Sales

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Once a place to perform.. Now a place to leave..

Best Place to Peform, Work & Grow

great

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