Leadership is overbearing, untrusting, egotistical, and plays favorites.
Jon Frier's organization is unnecessarily competitive and deplorable; Leadership is constantly trying to guess what Jon wants instead of listening, which causes panic and anxiety. As a result, everyone is always scrambling, causing the IC roles to create and recreate the same work repeatedly, wasting hours on pretty PowerPoint presentations that often aren't even used. Leadership is less focused on the actual results or problem-solving. When Ami Silverman and Bob Hildebrant ran the team, this was not an issue; they both were approachable, listened, and eager to reward IC roles when they went above and beyond. Jon says he's interested and cares but then makes pithy comments on his calls that demotivate most teams. Holding an hour + call every Friday that he is frequently late to and the teams are required to join, most of the time, these calls are self-serving rants that take away valuable working time.
Many directors quickly throw IC roles under the bus for not performing. Meanwhile, the ICs are trying to deal with misdirection, poor guidance and feel that they are constantly competing with their peers.
I had a leader tell my entire team that she thought we were talking behind her back, and we needed to stop doing that during a yearly planning meeting... Having an intro like that to a meeting killed any joy and made it hard to connect as a group.
The last year+ I was at T-mobile, my entire team sent negative employee surveys for several quarters in a row. The surveys specifically called out how poorly leadership was managing things. Our Sr Director pulled us into a series of 90 min meetings and put the frustrations and inconsistencies in her leadership that we shared in hopes she'd specifically change back on us as if it was our fault and our problem. She then pushed us to fix the issues that we called out; there was 0 accountability for any team's complaints or frustrations with her. Those who were very vocal about issues hoping there would be change, were subsequently laid off, citing role elimination, but reqs for the same roles opened after the layoffs. This is the same leader who seems super friendly and sweet but also forced a Sr. Manager to move "frumpy" looking workers to less visible locations in the office and makes rude comments about people's physical appearances.
I am seriously disappointed in how many years I spent at this company thinking it was ok to be treated so poorly.
Seriously, T-Mobile is not worth it.
