T-Mobile reviews

3.6

62% would recommend to a friend

(23,143 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
May 13, 2026

Decent flexibility but low pay and unstable management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job flexibility and work-life balance are decent

Cons

Low pay & low annual increase, hopeless linear advancement/promotion, management keeps changing with all the new leadership/mergers/etc

2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a job and air conditioning. Something new everyday.

Cons

T-Mobile was a great/fun place to work at before the merger with sprint. But since then with the bogus T-Life adoptions (which is T-Mobile’s way of reducing front line support), Visa KPI, I made less money and dealt with more stress. T-Mobile doesn’t care about its front line employees and it shows. Driving metrics isn’t fun when the company has turned so corporate that there’s no real incentive for working harder. Just a “you did a good job” (if you even get that) but no real appreciation and it’s just draining knowing that you’re just a cog. Just company expectations and no true feeling of company support.

Viewing 76 - 78 of 23,143 Reviews

Glassdoor has 24,519 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.