T-Mobile reviews

3.6

62% would recommend to a friend

(23,128 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

can make a lot on commission

Cons

if you're out sick/on vacation/etc, you're getting paid just your hourly which is not a lot Have to deal customers who are not buying, but have upgraded and/or have problems from other methods of contact (over the phone and online) that you have to deal with

4.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Opportunities for promotion and career growth Employee discounts Supportive coworkers and training

Cons

High sales goals and performance pressure Difficult customer situations Evening, weekend, and holiday shifts Experience can depend heavily on management quality

Viewing 4 - 6 of 23,128 Reviews

Glassdoor has 24,503 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.