Does T-Mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, T-Mobile employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at T-Mobile. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at T-Mobile?

62% of T-Mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated T-Mobile 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3041) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (700) , Retail Store Manager (669) , Retail Associate Manager (546) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3440 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2170 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 967 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 797 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 666 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 946 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 522 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 382 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 339 reviews)); "Many reorgs and layoffs over the past 2 years" ((in 225 reviews))

What are employees saying about T-Mobile layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about T-Mobile layoffs and their outlook for job security at T-Mobile in 2026.

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T-Mobile

T-Mobile reviews

3.6

62% would recommend to a friend

(23,166 total reviews)

Srini Gopalan

50% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.5

Culture & values

3.4

Work/Life balance

3.3

Career opportunities

3.0

Senior management

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23K reviews

5.0

Feb 2, 2026

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Good Deals and benefits - great staff and training

Cons

- you have to sell a lot to get the commission

4.0

Feb 2, 2026

AE

Account executive business sales

Recommend

CEO approval

Business Outlook

Pros

Flexibility due to remote work M-F , weekends off Mileage reimbursement 401k Stocks Childcare subsidy up to kids 13 yrs old Great commission multipliers after attaining goals

Cons

A lot of travel High stress environment High quota - rises yearly

5.0

Feb 1, 2026

Love it

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

Great job, people and great benefits

Cons

Can be a bit stressful but they help you with great benefits and gym to relieve stress

Viewing 343 - 345 of 23,166 Reviews

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