Swissport reviews

2.9

46% would recommend to a friend

(3,167 total reviews)
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Warwick Brady

51% approve of CEO

38% positive business outlook

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pros I can think of is the actual Job was fun once you knew what to do, just everything that went with it: rude staff, rude passengers, delays, awful working hours 10pm finish and then rota you in for 3am start oh and never being paid for any overtime you do.

Cons

Do not work here. I don't know where to start.. Firstly they don't train you enough they throw you in at the deep end and then actually shout when you make a mistake like you're in school or something, they treat you like a number and not a member of staff, managers and supervisors hardly know anyone's name except their favourites, very sly people! Bad hours 3am starts with no shift allowance when those who started with servisair last year get many benefits such as shift allowance before 6am, extra on Sunday's and extra when trained on more airlines. The worst thing about Swissport is that they do not ever pay you right EVER. £300 short a month and 4 months on after leaving I'm still trying to get my final wage. No communication or organisation for such a big company! absolutely hideous! Leaving swissport is the best decision I ever made!

1.0
Mar 17, 2015

HORRIBLE

Recommend
CEO approval
Business Outlook

Pros

If you need/want a check, and wanted to be treated like a slave. This is the place.

Cons

The incompetent management team. They only care about flights getting done on time.

1.0
Dec 2, 2014
Recommend
CEO approval
Business Outlook

Pros

They're so desperate for employees that they'll literally hire anybody. If you need work ASAP, they'll take you. Needing to know how to spell your name not required.

Cons

Management tries to keep employees beneath 40 hours to avoid needing to provide employees with benefits. Lots of catty kindergarten games beneath closed doors. Disrespect for employees on a daily basis. Overly strict 7-point system that serves only to fire employees. No incentives; no way to move up within the company aside from airline manager, for which you are paid a very low salary for an exorbitant amount of work. Management really only cares about paper statistics and the bottom line. They've been taking over Boston airport, and I'm not entirely sure how that isn't a monopoly. As their figures go up, their performance gets worse and worse. Lack of appropriate pay breeds apathetic work culture where employees and passangers suffer. If you show enthusiasm, they will exploit that and use you without bonus pay or a livable salary. You will be below the poverty line.

Viewing 37 - 39 of 3,167 Reviews

Glassdoor has 4,219 Swissport reviews submitted anonymously by Swissport employees. Read employee reviews and ratings on Glassdoor to decide if Swissport is right for you.