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      Swissport

      Engaged Employer

      Swissport reviews

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      2.9

      46% would recommend to a friend

      (3,167 total reviews)
      avatar

      Warwick Brady

      51% approve of CEO

      38% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      2.9

      Career opportunities

      2.7

      Culture & values

      2.7

      Work/Life balance

      2.6

      Compensation and benefits

      2.5

      Senior management

      Swissport has an employee rating of 2.9 out of 5 stars, based on 3,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Sep 19, 2010

      It's a love and hate relationship.

      Passenger service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      You meet interesting people, you learn a lot about customer service, you get challenged everyday, and you learn about different cultures.

      Cons

      Low pay rate at certain airlines, rude passengers, and horrible work hours i.e. early morning shifts or very late ending shifts especially if there is a delay.

      1.0
      Aug 10, 2010

      Poor management decisions.

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a good job if you are in school and work as a part timer.

      Cons

      management always puts passengers before employees, no matter what. "Customers are always right" goes too far at this company, and favortism is clear at every position, from senior management to supervisors.

      1.0
      May 27, 2010

      Bad management and equipments

      Ramp agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent, its interesting if you like to work on airplanes. fast paced job, its like going to the gym while you work

      Cons

      very very bad management, equipment are very very old and most of them are broken, no flight benefits, hard to take any time off. management dont care about employess at all, just as long as they make money.

      Viewing 3160 - 3162 of 3,167 Reviews
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      Glassdoor has 4,219 Swissport reviews submitted anonymously by Swissport employees. Read employee reviews and ratings on Glassdoor to decide if Swissport is right for you.