Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
avatar

Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jul 17, 2024

Swarovski

Recommend
CEO approval
Business Outlook

Pros

Employee Discount and bonus pay

Cons

Mismanagement, unrealistic targets and low pay

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Swarovski Response
1y
Thank you for your review. I’m sorry to hear you had a bad experience, but I really appreciate you bringing this issue to our attention. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued.
5.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Cientel is generally not terrible. You get to be around pretty merchandise and help style customers.

Cons

Policies don't allow you to sit down and require an absurd amount of training to "represent the brand well". If you at least pretend to drink the Kool-aid and have a knack for sales though you'll do well.

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Swarovski Response
1y
Thank you for your review and for bringing this to our attention. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We wish you all the best both professionally and personally. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
4.0
Jul 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Team Spirit is great, development opportunities are also nice. Depends on who is your manager you will have a great time

Cons

Salary and salary progression is not really accurate to what is expected

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Swarovski Response
1y
Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay and benefits were not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share.
Viewing 271 - 273 of 1,939 Reviews

Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.