Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice team environment. Flexible shifts arrangement. Staff discount.

Cons

Not much career progression as a sales consultant. Very difficult to pass through time during quiet seasons.

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Swarovski Response
1y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We encourage our employees who are interested in growing with us to work with their manager on an Individual Development Plan to help them achieve the training and development they need for an opportunity either in our stores or corporate offices. Once again thank you for your feedback, we wish you much success in your future.
4.0
Aug 4, 2024

Sales assistant

Recommend
CEO approval
Business Outlook

Pros

The same as any other retail job

Cons

Pressure on performance for a low wage

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Swarovski Response
1y
Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay and benefits were not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share.
2.0
Aug 2, 2024

Eh

Recommend
CEO approval
Business Outlook

Pros

Good community Fun people Good discount

Cons

Not enough pay Not fair bonus system/commission system No commission until the store hits goal No incentives for great work Selling more doesnt matter bc the manager will get most of the bonus anyway

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Swarovski Response
1y
Thank you for taking the time to leave a review. We are very sorry to hear you felt the variable pay structure was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our bonus structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share. Once again, thank you for your feedback and wish you much success in your career with Swarovski.
Viewing 262 - 264 of 1,939 Reviews

Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.