Swarovski reviews

3.4

55% would recommend to a friend

(1,938 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 6, 2024

Good Culture

Recommend
CEO approval
Business Outlook

Pros

Tolerant and inclusive culture to work for.

Cons

Not very structured as it is a family business

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Swarovski Response
1y
Thank you for your review! We are so grateful for your kind words. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. We appreciate your honesty and understand your concerns regarding the structure of our business. We're continuously working on improving our processes to ensure a more structured environment while still preserving the values that make us unique. Your input helps us grow, and we're grateful for your support!
2.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- Remote working, good work-life balance - Nice discounts and gift at Christmas

Cons

The company claims to promote values like innovation and inclusivity, but in reality, new ideas are not welcomed, and outdated tools like Excel sheets and Word templates are still heavily relied upon. Employees who attempt to stand out or innovate are often discouraged and dismissed, typically by poorly trained managers who likely feel their positions are threatened. I felt gradually pushed out, experiencing a form of “silent firing” for several months before being laid off and replaced by someone else (feedback focused mainly on negatives, confusion and conflicting information, micromanagement) It feels like they treat people as disposable, using them until they’re worn out and ready to be replaced. Most colleagues feel the same way but are too afraid to speak up. They’ll only admit these things to you once they know you’ve been fired.

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. As part of a company that truly values self expression, you can be yourself, have your voice heard, contribute to a unique culture and impact the output of the business. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. As always, we wish you all the best in your career and private life.
5.0
Sep 3, 2024

Great brand and people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People make a difference and I am lucky to work with great professionals, open minds and supportive teams.

Cons

Challenges are everywhere, you just need to decide what is your priority.

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Swarovski Response
1y
Thank you for taking the time to leave a review. We very much appreciate it. We are glad to hear that you have a great work environment, we strive to be an inclusive workplace where our employees shine as much as our product. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Thank you for being part of this and we wish you all the best.
Viewing 244 - 246 of 1,938 Reviews

Glassdoor has 2,672 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.