Swarovski reviews

3.4

55% would recommend to a friend

(1,938 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Dec 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Relaxed, busy at xmas but quiet year round

Cons

Sale moves are badly planned out, cheeky customers, long hours

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Swarovski Response
1y
Thank you for your review. Our aim is to make each individual feel that they are listened to, appreciated and important. We experience working at Swarovski in different countries, different locations, and different functions. We all have different experiences which, when shared, allow us to deliver a better employee experience worldwide. It is our common responsibility to make Swarovski a great place to work. Whenever we share our opinion, we are contributing to creating an improved and engaging work environment. Because, at the end of the day, it is your experience which ultimately drives superior business performance. You see the highlights, the lowlights, the successes, and the opportunities. And we want to hear about it all. Only together can we build an even better workplace in which to thrive and flourish. Once again, thank you for your feedback and wish you much success in your career with Swarovski.
3.0
Dec 4, 2024

Bad culture

Recommend
CEO approval
Business Outlook

Pros

Alot of free jewelleries and incentives

Cons

Toxic retail team members. Racism and gaslighting.

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Swarovski Response
1y
Thank you for flagging this to us. We would like the opportunity to investigate your feedback further. Please could you contact us at corporatehr.communication@swarovski.com. We’ll work with you to resolve any issues as quickly as possible.
1.0
Dec 3, 2024

Used to be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really passionate people

Cons

Current leadership are not inspiring and promote a culture of bullying. Which is a shame. It used to be such a great place to work. But people are treated poorly

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Swarovski Response
1y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. At Swarovski, we take bullying and work place harassment very seriously, addressing concerns and situations with complete confidentially and immediate resolve. Our employees attend a series of Workplace Harassment trainings and on-going guidance is provided should any incidents occur. To that, Store Management and Human Resources are available to report any work place situation. Our goal is to ensure all employees feel safe and secure at all times; should resolve not be met, we have an escalation process in place that can provide additional support. Once again, thank you for your feedback and wish you much success in your career.
Viewing 196 - 198 of 1,938 Reviews

Glassdoor has 2,672 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.