Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
avatar

Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Jewelry was beautiful, loved the store set up.

Cons

Normal day: I walk in, and there is an individual sales goal to be met. I was told during the interview at Swarovski this was a supportive, no pressure atmosphere. I was thrown into direct sales my first day without really knowing any product knowledge. And get this, they only decided to start telling me about the product names after about the first week working there. Computer training? A whole other week later. So basically I looked like a complete moron my first two weeks of customers asking me questions and I, not having any form of a decent answer for them. Manager claims to want to help you but instead of training you, he /she 'swoops' in to save you when you are asked a particular item question. This situation occurs multiple times over weeks because... hey, the training can wait. Employees gossip, and I'm somehow stuck in the middle of it. I was asked, "What do you think about ______?" I just stood there staring like I really don't even know, I just started working here. Overall the thing that made me ultimately leave was the sales pressure. It's a commission work atmosphere except, without the commission. I heard the outlet stores were different but if you're working from one in a mall, I really hope you atleast somehow like it.

3.0
Sep 12, 2016

Not the best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy job, good discounts on merchandise

Cons

Sales heavy, scheduling is unfair, hard to meet sales goal when no traffic to the mall

Viewing 1666 - 1668 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.