Swarovski reviews

3.4

55% would recommend to a friend

(1,937 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Great structure supportive environment great staff

Cons

Base wage could be a lot higher

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Swarovski Response
11mo
We’re glad to hear you value the structure, support, and team culture — it’s great to know those aspects are resonating. Thank you as well for sharing your feedback. We’ll make sure it’s passed along to the relevant teams. Wishing you continued success in your role at Swarovski.
1.0
Apr 18, 2025

Run!!!

Recommend
CEO approval
Business Outlook

Pros

-Health insurance is not bad and cheap compared to other retail places.

Cons

-Passive Aggressive Management - I legit thought our store was doing not awesome because of the behavior of management but upon a slip up I found out we were making way more then our goals monthly and doing PHENOMENAL. Wouldn't have had a clue otherwise. - Had major issues with trying to get dates off around any holiday, Swarovski first your life second! - I got 3 raises with my time with this company. The first two were a penny each the last was 19 cents. Talk about spitting in my face wanted to quit on the spot every time. -"Bonuses" are great for your store manager but not for employees- literally if we hit our goal I'd get a hundred bucks at the end of the next month. Ridiculous. -Insanely meticulous about behavior in the store, I've been scolded for leaning and where I'm standing even when I've had a bad ankle. -Have been timed along with other employees during my bathroom breaks. -When hired wasn't informed of the crazy strict dress code and I needed the job so had to pry my nails off and dye my hair something 'natural with no patterns'- funny considering a lot of the models will be given colored hair. -I was vocal about my concerns with things like my raise which they did not like always were passive aggressive and acting like me wanting to make even a dollar more was a crime against the company. I would constantly give feedback on surveys thay nobody reads or cares about (and I was aware of this!) -Work life balance is atrocious. - I could go on forever but as someone whose worked retail and luxury retail for 10+ years this was the first job to even push me to the point of stress that my hair was falling out and I was breaking out in stress hives constantly. PLEASE RUN SO FAR FROM THIS COMPANY! - Very excited to read the automated response from Swarovski that I've seen on other negative reviews! I'm sure they are passing it on the management for them to ignore! (Yeah right.)

3.0
Apr 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good commission structure and pay

Cons

Toxic management in some stores

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Swarovski Response
11mo
We’re glad to hear you found the commission structure and pay worked well for you during your time with Swarovski. We’re sorry to learn that other aspects of your experience were less positive. Your feedback is appreciated and will be shared with the appropriate teams. Wishing you all the best in your future endeavors.
Viewing 136 - 138 of 1,937 Reviews

Glassdoor has 2,669 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.