Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Their benefits are great!" ((in 89 reviews)); "I had a great team and developed my active listening skills" ((in 88 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 87 reviews)); "Great employee discount and colleagues." ((in 59 reviews)); "The culture and values are great" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 118 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 68 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary and a lot of work" ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

48% positive business outlook

Ratings by demographic groups

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Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Jun 30, 2023

Really nice company to work with

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule , Reasonable payment, benefits, humanitarian

Cons

They schedule not a lot of hours

Swarovski Response

3y

Thank you for bringing this to our attention. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

3.0

Jun 29, 2023

Good but at times bad

Retail sales consultant

Recommend

CEO approval

Business Outlook

Pros

*not as physically demanding * sometimes it’s fun

Cons

* managers can be toxic *sales goal can be too high

Swarovski Response

3y

Thank you for your review. We truly value constructive feedback, both positive and negative. Our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. They always push boundaries beyond the sales targets - helping us place crystal into the hearts and hands of our customers, and make the dreams of our customers come true. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company.

3.0

Jun 29, 2023

could be a great company but

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have a great store manager so I am lucky. product is beautiful and good employee discount. people love the product and training is ongoing and has great info. committed to sustainability.

Cons

Employees in stores not appreciated or listened to by senior management like DMs. product can’t be washed and it’s a high price point for people who don’t care for their jewelry and then bring it back, when we must always make a return. return policy is very easy to get money back for a high end brand, even if used and worn.

Swarovski Response

2y

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.

Viewing 496 - 498 of 1,943 Reviews

Jobs at Swarovski

Retail Sales Consultant - Part Time - Woodburn Premium Outlets - Woodburn, OR

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Retail Store Manager - Full Time - Williamsburg Prem Outlets - Williamsburg, VA

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