Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Aug 13, 2023

Ok

Recommend
CEO approval
Business Outlook

Pros

Store discounts and allocations. Good opportunity if you want to build your career in retail industry

Cons

Manager had terrible time management: schedule post was always late! Heavy pressure from head office. Pay could be better. Limited opportunity:not reliable

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
1.0
Aug 11, 2023

Upper management disaster

Recommend
CEO approval
Business Outlook

Pros

Great product / history within the brand but that’s about it

Cons

Upper management has no idea what they are doing. They expect part time employees to do way beyond their job title and nothing is ever good enough. District manager and regional on the south east are buddies as well as all of the rest of them. Highly unprofessional and know absolutely nothing about the product when doing visits. Corperate really needs to look at who they hire in those positions.. continuing to hire “friends” in regional and district roles is not a good look and does not represent a “luxury” brand.

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We wish you all the best both professionally and personally.
5.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

I needed to leave the job very quickly for personal reasons but the overall experience was nice and people I worked with were wonderful.

Cons

The outlet environment is a bit difficult.

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Swarovski Response
2y
Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
Viewing 472 - 474 of 1,943 Reviews

Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.