Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Employee Discount Nice location (though no central) and offices

Cons

Where should I start? Huge turnover, people getting fired constantly (basically every month ut could be your turn). Big workload and no help from managers to push back what it doesn't belong to your job role. Chaotic work, requests, guidelines and processes change constantly. Bad bad bad work environment, lot of employees getting burnout. Managers with no leadership and people management skills Worst employment in my life for me

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. As for your concerns, we want to ensure you they will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Once again, thank you for your feedback and wish you much success in your career.
3.0
Sep 16, 2023

Overall it’s okay

Recommend
CEO approval
Business Outlook

Pros

Discounts on jewelry in the store

Cons

Crazy sales goals No commissions from sales Poor quality of products so you will need to hear a lot of complains from customer Full black classic uniform ( you need to spent your own money on that)

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Swarovski Response
2y
Thank you for your review. We truly value constructive feedback, both positive and negative. Our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. They always push boundaries beyond the sales targets - helping us place crystal into the hearts and hands of our customers, and make the dreams of our customers come true. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. We wish you all the best both professionally and personally.
4.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Lovely team, product Well structured system

Cons

The regional manager wasn’t a right pick.

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Swarovski Response
2y
Thank you for bringing this to our attention. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
Viewing 460 - 462 of 1,943 Reviews

Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.