Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has been stable over the past 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Great people to be working with and sales are pretty easy to make." ((in 95 reviews)); "Their benefits are great!" ((in 89 reviews)); "The team is great and has each others back." ((in 82 reviews)); "Great employee discount and colleagues." ((in 57 reviews)); "There is a good training and on" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 115 reviews)); "low pay and forced to do things not in your pay grade" ((in 94 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 67 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "Low salary and a lot of work" ((in 46 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 12, 2023

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Pretty environment Nice products Lots of training Friendly and supportive coworkers Fun team

Cons

KPIs can be tough Need to be good at deescalating angry customers especially at Christmas or with refund requests Not a lot of cons, really enjoyed working for this company and only left as moved to an state without a Swarovski nearby or I would have liked to continue

Swarovski Response

2y

Thank you for your review. We truly value constructive feedback, both positive and negative. Our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. They always push boundaries beyond the sales targets - helping us place crystal into the hearts and hands of our customers, and make the dreams of our customers come true. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

4.0

Oct 12, 2023

Bonuses Decent

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good staff, good manager, easy work, flexible schedule, bonuses for targets reached.

Cons

Some targets can be outlandish so no bonus.

Swarovski Response

2y

Thank you for your review. We truly value constructive feedback, both positive and negative. Our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. They always push boundaries beyond the sales targets - helping us place crystal into the hearts and hands of our customers, and make the dreams of our customers come true. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

5.0

Oct 9, 2023

-

Stylist

Recommend

CEO approval

Business Outlook

Pros

Good platform to learn knowledge and love the team

Cons

Nice team and supportive training

Swarovski Response

2y

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

Viewing 448 - 450 of 1,943 Reviews

Jobs at Swarovski

LEHRE METALLTECHNIK (Maschinenbautechnik)

Wattens

View job

LEHRE PROZESSTECHNIK (mit Elementen aus Mechatronik, Metall- und Elektrotechnik)

Wattens

View job

LEHRE ELEKTROTECHNIK (Automatisierungs- und Prozessleittechnik)

Wattens

View job

Swarovski

Swarovski reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Sales consultant

Bonuses Decent

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