Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 92 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 86 reviews)); "Their benefits are great!" ((in 78 reviews)); "Great employee discount and colleagues." ((in 61 reviews)); "supportive environment and good training" ((in 54 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 109 reviews)); "low pay and forced to do things not in your pay grade" ((in 99 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 70 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary than competitors Negligible sales commission" ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)

Alexis Nasard

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Nov 29, 2023

Good Company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

A friendly working team and the management is pretty good. Good staff benefits. You can improve a lot through being a part of Swarovski!

Cons

Fast-paced environment and that's a lot of new knowledge you have to gain within a short period. However, all the senior managers would provide professional training and e-learning to improve yourself.

Swarovski Response

2y

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

3.0

Nov 28, 2023

Good place to work but minimum wage

Sales associate

Recommend

CEO approval

Business Outlook

Pros

product discount and nice atmosphere, also possible to earn bonuses

Cons

paid minimum wage but expected an extremely high level of customer service

Swarovski Response

2y

Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates structures. Once again thank you for your feedback, we wish you much success in your future. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/

5.0

Nov 28, 2023

Great environment

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

Great discount, excellent staff perks and wonderful working environment. Great training offered to new staff

Cons

Stressed customers during peak periods (however management will back staff)

Swarovski Response

2y

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

Viewing 421 - 423 of 1,941 Reviews

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