Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 2, 2024

Run from this place

Recommend
CEO approval
Business Outlook

Pros

They give a Generous discount

Cons

Micromanaging all day everyday The district manager is a bully and only cares about sales for her district and doesn’t care how you get there . She loves to break policy and procedures. Never backs the staff on companies policies and allows the consumers to control what the stores do or don’t do . She alienates you and is extremely rude if you share anything that is negative taking place that may require her to actually work and do her job . She talks poorly about all staff members by name to internal and external people . She runs her district like a fast food drive thru window.( she should return to that industry ) She doesn’t care about the employees only being number one in the company . The high turnover speakers volumes to the company and to upper management . Don’t bother telling anyone higher up because they too do not care and are not equipped to handle anything and just kick the can down the road . HR should remain neutral in confidential discussions but defends the poor behavior of upper management. This company has a terrible reputation . Pay is horrible and they do not give raises when they say they will . The major signs of a toxic work environment and this places check every single box ! Extreme micromanagement. High employee turnover. Employees fear giving feedback. Lack of respect or recognition. Too many outdated or arbitrary rules. Excessive emphasis on performance metrics. Poor work/life balance. Lack of employee growth/progress. Cliques, gossip and rumors run rampant. No boundaries from leadership. Frustration that YOU as an individual cannot change anything. They can’t even manage their own metrics or KPIs correctly . No accountability for upper management but they lay the hammer down to the stores and staff . Upper management gives instructions and then takes no accountability for those instructions given and tell you to figure it out for yourself . Think twice before coming here because you and your staff will make more money working at Chick-fil-A , at least they take good care of their employees and have an outstanding reputation .

4.0
Dec 24, 2023

Fine

Recommend
CEO approval
Business Outlook

Pros

Managers are understanding and coworkers are nice. Pretty flexible

Cons

Worked on holidays a lot. It’s unavoidable

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Swarovski Response
2y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, listened to and feel that they belong. We will bring this up with our management and discuss how we can improve from here. Once again, thank you for your feedback and wish you much success in your career. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
3.0
Dec 22, 2023
Recommend
CEO approval
Business Outlook

Pros

schedule good, kind manager, good branding

Cons

future outlook, locations limiting, return policy difficult

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Swarovski Response
2y
Thank you for bringing this to our attention. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
Viewing 406 - 408 of 1,941 Reviews

Glassdoor has 2,675 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.