Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Feb 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Working with central in Austria and Switzerland

Cons

London office feels cut off, bad location

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Swarovski Response
2y
Thank you for sharing your thoughts. We are happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. Being part of Swarovski is about having the power to express who you truly are. With the freedom, encouragement and support that allows you to shine; while embracing the unique qualities of everyone around you. Because when our people feel that sense of belonging, we know they can achieve the incredible. Remember you can always reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We wish you all the best both professionally and personally. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
3.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Hourly Pay Discount Client relations

Cons

Work life balance DM Management Not a good company to work for they don’t care about employees

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Swarovski Response
2y
Thank you for your review. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. As part of a company that truly values self expression, you can be yourself, have your voice heard, contribute to a unique culture and impact the output of the business. As always, we wish you all the best in your career and private life. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
2.0
Feb 1, 2024

Avoid if you're a straight, white male.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- 60% Discount is huge. - Lovely manager personally. - Holiday package is generous.

Cons

Main issue - career progress was held back due to being male, staff members flat-out refused to be managed by another male assistant manager after the previous one left. In my interview I was "promised" progression due to having experience in retail management - was clear as day I was never getting the role despite being a consistent performer. - Long shifts - extremely inconsistent too, and poor rota planning led to 10 days working in a row, on more than one occasion. - Absolutely dead sometimes, the standing around waiting for customers was a killer. - Went the entire winter with no heating which was absolutely abysmal. - Store promotions handled woefully, with no 'forward-thinking', in the days leading up to promotions the store would look like a dumping ground of jewellery. - Tiny stockroom and the toilet was also used as a place to hold stock. Sometimes you'd need stock and someone would be doing their business leading to awkward wait times if you were with a customer.

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Swarovski Response
2y
Thank you for your comment. At Swarovski we stand for giving people the guts to celebrate their individuality. We respect and celebrate everyone and love that jewelry can give everyone the power to boldly express themselves. We believe that with a little more love, acceptance and understanding we can truly ignite dreams. Remember we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. Once again, thank you for your feedback and wish you much success in your career. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
Viewing 388 - 390 of 1,941 Reviews

Glassdoor has 2,675 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.