Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)
avatar

Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team, employee discount, flexible work schedule

Cons

Poor upper leadership, little to no communication from upper management, low pay, wants to be luxury but is not even close.

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Swarovski Response
2y
Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. We are very sorry to hear you felt the pay was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. As always, we wish you all the best in your career and private life.
4.0
Mar 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Great customer service experience, and amazing training.

Cons

The rush during the Christmas period is understaffed at times (depends on branch)

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Swarovski Response
2y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.
2.0
Mar 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Discount 65% on products within company

Cons

Senior management a disaster. Very Reactive business as apposed to pro active. Cliques within business creating back biting culture

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Swarovski Response
2y
Thank you for your review. We appreciate and encourage feedback and use it to refine our corporate culture from within. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.
Viewing 367 - 369 of 1,941 Reviews

Glassdoor has 2,675 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.