Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Apr 19, 2024

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Innovative, good people, relaxed but chic

Cons

Too many silos, some leadership challenges

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Swarovski Response
2y
Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. As part of a company that truly values self-expression, you can be yourself, have your voice heard, contribute to a unique culture and impact the output of the business. Please be assured your feedback was shared with the HR team. Once again, thank you for your feedback.
5.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

They truly value their employees, have amazing training models, incredibly fair pay, and an overall fun working environment.

Cons

I have no cons, I had an amazing experience.

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Swarovski Response
2y
Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
5.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Large employee discount as well as quarterly allocation.

Cons

Slow days/periods as with any mall based retail store

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Swarovski Response
2y
Thank you for your review. Hearing from you helps us learn and grow. You mentioned sometimes the rhythm is slow and there are not so many customers in the stores during the day. We would like to assure you this is in part due to the nature of retail, customers tend to shop more on the weekends and have more choices these days on how they can shop, online or in store. We pride ourselves on providing our customers with extraordinary service and an awe-inspiring brand experience. Once again, thank you for your feedback.
Viewing 334 - 336 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.