Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"The team is great and has each others back." ((in 92 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 87 reviews)); "Their benefits are great!" ((in 87 reviews)); "Work with supportive and friendly colleagues" ((in 55 reviews)); "There is a good training and on" ((in 51 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 116 reviews)); "low pay and forced to do things not in your pay grade" ((in 96 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 65 reviews)); "poor upper management and pressured to bombard clients" ((in 53 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 49 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)

Alexis Nasard

68% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 18, 2024

Good

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good team and atmosphere, good benefits

Cons

Lack of cooperation between departments, not clear expectation of targets, recruitment process not clear

Swarovski Response

2y

Thank you for bringing this to our attention. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We wish you all the best both professionally and personally.

1.0

May 17, 2024

Working at Swarovski

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

The new products coming in store.

Cons

Can’t grow. Low pay. Fake luxury. No work life balance. No acountability.

Swarovski Response

2y

Thank you for bringing this to our attention. We’re sorry for your experiences, and we will strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. As for your concerns, we want to ensure you they will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Once again, thank you for your feedback.

3.0

May 17, 2024

Flexible job but lots of expectations

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

- good discount - flexibility when it comes to shifts - good training

Cons

- not enough staff to cover issues like sickness ect - a lot expectations of sales assistant, doing roles that aren’t necessarily in job description

Swarovski Response

2y

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. If you have any further concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. We wish you all the best both professionally and personally.

Viewing 313 - 315 of 1,940 Reviews

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Working at Swarovski

Flexible job but lots of expectations

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