Sur La Table reviews

3.1

42% would recommend to a friend

(1,057 total reviews)

Jason Goldberger

46% approve of CEO

32% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 14, 2018
Recommend
CEO approval
Business Outlook

Pros

You get a decent employee discount, recently restricted, but still decent.

Cons

The company pays absolute garbage. Upper management shows ZERO appreciation to store leadership. Company refuses to increase starting pay ($9 for a sales associate) so I am unable to hire and fill vacant positions. The company refuses to use actual techniques that work (heavy discount, cheaper products) to drive business. Refuses to give on-the-spot discounts and discounts on high priced items (and a refusal to price match said items) to customers, causing my store to lose millions to online shopping. Store computers are ancient and slow, refuses to upgrade. Still has archaic policies such as requiring store management to close a minimum of two nights. Upper management for my area (FL) is probably the worst boss I've had the displeasure of working under. I have an employee who has yelled at customers, does not follow any instruction, wastes payroll, fights with other employees, and still hasn't been fired after 2 years of discipline. The company has absolutely NO idea how to properly stock a store, overloading with low-quality BS and not properly stocking items that actually make the store money. Overloads work and constantly cuts payroll. Good look being able to properly man your store with the payroll given. The company will be dead in about 5 or so years so they decided the only way to save money is to cut payroll, not cut spending on BS products, but payroll. The company employs the use of extremely deceiving pricing and marketing tactics to fool customers; this happens almost every single day.

2.0
Aug 13, 2017

It's a tough gig....

Recommend
CEO approval
Business Outlook

Pros

Great employee discount and working with amazing staff! It's a great position of you like people and educating people about great products!

Cons

Shrinking payroll hours for staff. More expected, as far as availability. Pay is minimum wage for sales associates and no raises this year. This company used to be the "go to" for cooks. Now, may as well go to Home Goods which sell similar items at 40% off. New management has turned this once amazing company into just another store that sells kitchen stuff. No more uniqueness. (Revol, large selection of Rosle). No more selection like it used to be.

1.0
Mar 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent employee discount 40% and nice products if your into cooking Can be flexible with scheduling

Cons

Dangerious stock room situation, cluttered, extremely disorganized, multiple ways one can get very hurt. Which I have. overall cleanliness of the store is atrocious the company never hires cleaning crews to come in to deep clean the store they depend on the sales staff to do it . Aling with the hundreads of other things. Most of the time they are understaffed which is usually a mandate from corporate. Little to no support from any higher ups within the company or management. all good perks & contest wins always go to management never to sales staff. Terrible pay. Consistent hours iand the way they tend to. Schedule imakes it challanging for the 2nd job you will need.

Viewing 22 - 24 of 1,057 Reviews

Glassdoor has 1,086 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.