Sur La Table reviews

3.1

40% would recommend to a friend

(1,059 total reviews)

Jason Goldberger

41% approve of CEO

28% positive business outlook

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,059 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Oct 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Wonderful co-workers in the store, a great discount on product, lots of areas to have an impact in-store.

Cons

Horribly low pay, no opportunities for full-time unless management, no benefits offered for part-time except for discount

1.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Although employees were offered discounts on store merchandise, this was hardly a pro considering the awful work environment and low pay.

Cons

Company subjects employees to California's ridiculous labor laws (no matter which state you work in). Company makes you sign a form saying that you agree to stay longer than your assigned shift if employees scheduled after you don't show up for work. (Since Kitchen Assistants only earned $8/hour, this happened A LOT!) Kitchen Assistants are expected to be on call when employees don't show up for their shifts. If you have a life and say you're not available at a moment's notice, the chefs get extremely angry at the people who won't drop everything and show up for an unscheduled shift (instead of being angry at the people who didn't show up for their shifts). Long hours and extremely low, non-competitive wages. Mean co-workers and chefs. Some Kitchen Assistants refused to wash dishes, even though that was the main job function of a Kitchen Assistant. Inexperienced chef managers. (At my store, there was a horrible plumbing problem in the kitchen. The sinks backed up and caused frequent flooding on the classroom floor. Instead of using her budget to get a plumber in there to fix the drainage problem, the Resident Chef, a baker, spent a lot of money on new cake-making supplies for the classroom. Bizarre.) Filthy work environment and institutionalized disregard for food safety rules/guidelines. (I had a TAPS Food Safety Manager Certificate when I worked here because I was in culinary school at the time. Whenever I tried to use or suggest better sanitation methods, I was met with resistance, disdain, and a lot of eye-rolling from other Kitchen Assistants and from the chef managers.)

2.0
Apr 13, 2019

Not Worth it

Recommend
CEO approval
Business Outlook

Pros

Pretty relaxed work atmosphere, friendly and knowledgeable staff, great perks and employee discounts.

Cons

The management back then was very slow and even hesitant to promote their associates. Micromanaging, favoritisms and backstabbing was constant among managers especially. Because of the unfair treatment they got, many associates left. And despite the nature of the business, the company is strictly inflexible with scheduling. For all the demands the company demands of for a low pay, no wonder there’s a frequent turnover.

Viewing 226 - 228 of 1,059 Reviews

Glassdoor has 1,088 Sur La Table reviews submitted anonymously by Sur La Table employees. Read employee reviews and ratings on Glassdoor to decide if Sur La Table is right for you.