Sur La Table reviews

I worked for Sur La Table for just under three years and always received excellent reviews during the half yearly review process. I made many attempts to show interest in furthering my career within the company both to the district manager and the corporate office and both were uninterested in helping me to do so, always citing relocation as a hindrance to my advancement even though I made it very clear I would look for no relocation benefits from the company.

Management pitted employees against each other by handing down unrealistic sales goals, fostering a subtly hostile work environment. Ringing up a sale was tedious because you had to figure out which sales associate to attribute each product to and key it in manually to tally up sales figures. If you made a mistake, there was no way to go back and attribute the sale to the correct employee. For example, because the register defaults to the person who is ringing up the sale, I accidentally rang up a $400 coffee machine under my own number because I forgot to key in the number of the employee who had helped the customer on the sales floor. Management changed work schedules after the schedule had been posted without telling employees whose hours had been changed, then acted surprised when you showed up to work but "weren't on the schedule." Having over 10,000 items in-store might sound great, but in actuality, how can a part-time employee have a prayer of knowing about even a fraction of them, let alone being able to locate them on the sales floor? Poor product training.